Privacy Policy
Purpose of Policy:
At Audr India, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.
Scope of Policy:
This Privacy Policy applies to information collected on our website, www.audrindia.com, and through other interactions and communications you have with us.
Information We Collect
Personal Information:
We collect personal information that you provide to us directly, such as:
Contact Information: Name, email address, phone number, and postal address.
Account Information: Username, password, and other information you provide when creating an account.
Payment Information: Credit/debit card details, UPI ID, and billing information.
Order Information: Products purchased, order number, and purchase history.
Non-Personal Information:
We automatically collect certain non-personal information when you visit our website, including:
Device Information: IP address, browser type, operating system, and device type.
Usage Information: Pages visited, time spent on the site, links clicked, and browsing behavior.
How We Use Your Information
To Provide Services:
We use your personal information to:
Process and fulfill your orders.
Communicate with you about your orders and account.
Provide customer support and respond to your inquiries.
To Improve Our Services:
We use your information to:
Analyze website usage and improve our website and services.
Personalize your experience on our website.
Send you promotional offers, newsletters, and updates if you have opted in to receive them.
For Security and Legal Compliance:
We use your information to:
Protect the security and integrity of our website and services.
Comply with legal obligations and respond to legal requests.
How We Share Your Information
Third-Party Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, and marketing assistance.
Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Your Choices and Rights
Access and Update Information:
You can access and update your account information by logging into your account on our website. If you need assistance, please contact us at support@audrindia.com.
Opt-Out:
You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Please note that even if you opt-out, we may still send you non-promotional emails, such as order confirmations and account-related communications.
Data Deletion:
You have the right to request the deletion of your personal information. To make such a request, please contact us at support@audrindia.com. We will take reasonable steps to delete your information, except where we are required to retain it by law.
Security of Your Information
Protection Measures:
We implement various security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure socket layer (SSL) technology, and access controls.
No Absolute Security:
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Cookies and Tracking Technologies
Use of Cookies:
We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies help us enhance your experience by remembering your preferences and visits to our site.
Types of Cookies:
Essential Cookies: Necessary for the operation of our website.
Performance Cookies: Collect information about how you use our website.
Functionality Cookies: Remember your preferences and enhance your user experience.
Advertising Cookies: Track your browsing habits to deliver relevant advertisements.
Managing Cookies:
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
Children’s Privacy
Age Restrictions:
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.
Changes to This Privacy Policy
Updates:
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
Questions and Concerns:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@audrindia.com
Phone: +91-123-456-7890
Postal Address:
Audr India Customer Service
[Your Address]
India